Shipping policy
Shipping Policy
Order Processing
Orders are processed within 3-5 business days from Sydney, NSW, Australia. You will receive a confirmation email with tracking information once your order has shipped.
Domestic Shipping (Australia)
We offer the following shipping options within Australia via Australia Post:
- Standard Shipping: 3-5 business days
- Express Shipping: 1-2 business days
Free standard shipping is available on orders over $100 AUD.
International Shipping
We offer international shipping to select countries. Delivery times vary by destination, typically 5-15 business days. International customers are responsible for any customs duties, taxes, or import fees charged by their country.
Shipping Delays
While we make every effort to ensure timely delivery, delays may occur due to circumstances beyond our control, including weather, customs processing, or carrier delays.
Contact Us
If you have questions about your shipment, please contact us at kelah_seoul@outlook.kr.